FAQ

How long does order processing take?
Orders are generally processed within 1–2 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next business day.

How will I know when my order has shipped?
After your order has been shipped, you will receive a confirmation email containing shipment details and tracking information when available.

Can I modify or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible. Changes may only be possible before the order has been prepared for shipment.

What payment methods do you accept?
We accept major credit cards and other secure payment options supported through Shopify’s payment system.

What should I do if I receive a damaged item?
If your order arrives damaged or incorrect, please contact our support team within 7 days of delivery and provide photos of the item and packaging so we can review the situation.