Return Policy
We want customers to feel confident when shopping with Lentisiteā¢.
Return Period
Customers may request a return within 30 days after receiving the item.
Return Conditions
To qualify for a return:
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The item must be unused and in original condition
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The product must be returned in its original packaging
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Proof of purchase is required
Non-Returnable Items
Certain products may not be eligible for return, including:
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Items marked as final sale
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Personalized or customized products
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Items that show signs of use or damage caused by misuse
Refund Process
Once the returned item is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method used during the purchase.
To initiate a return request, please contact our support team at: